Shipping and Returns Policy

At Nyalic Australia, we maintain local stock and provide reliable Australia-wide shipping to help get your Nyalic® products to you as quickly as possible.

Shipping

Confirmed web purchases received on a business day are dispatched the same business day.

Orders are shipped Australia-wide with Australia Post, using Express Post or standard Australia Post packaging depending on the weight and volume of your order.

Once your parcel has been scanned and accepted by Australia Post, tracking information is provided, allowing you to follow your delivery through to arrival.

Product Availability

We maintain a minimum of approximately three months of Nyalic® stock in Australia, while continually monitoring forward orders and international shipments from the USA to maintain reliable product availability.

On average, we hold approximately 1,300 cans of Nyalic® in stock, enough to coat around 50,000 square metres.

Returns

Ordered more product than your project required? Unused Nyalic® canned product can be returned, provided:

  • The product is in its original can and remains unopened
  • The internal metal transport seal is fully intact
  • The product is returned to Nyalic Australia by post

Products that have been opened or where the internal transport seal has been broken cannot be accepted as an unused product return.

Before returning any product, please contact Nyalic Australia for return instructions.

Questions About Your Order?

For assistance with shipping, tracking or returns, please contact:

Jeff Melville – Country Manager
Phone: 0420 982 329